Critical incident stress management (CISM) training enables an organisation to provide a range of crisis services to enable an organisation to handle a critical incident. Incidents can range from violent acts, to accidents, to any incident that causes a strong stress reaction that people find disabling. Stress has a major impact on individual and team performance, mitigating the impact of incidents supports the bottom line. Individuals differ enormously in how much stress they feel and what can cause that stress. This course is for anyone wanting to ensure that they have the skills in their organisation to cover incidents for individuals and groups whatever the impact of the incident. The training involve pre-crisis training to know how to handle an incident, to providing group or individual debriefing post incident.